- Our primary goal is to provide Users of the Online Store with privacy protection at a level at least equivalent to the standards set out in applicable legal provisions, in particular the Act of 18 July 2002 on the provision of services by electronic means, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) – GDPR, and in the Act of July 16, 2004, Telecommunications Law.
Everyone who uses the Online Store remains anonymous until they decide to reveal their identity. The data administrator processes personal data, among others, on the basis of consent, where consent should also be understood as ticking the appropriate box or any other behavior that clearly indicates acceptance of the proposed processing.
The Online Store and the Administrator’s services are not intended for or addressed to children under 18 years of age.
If you do not accept the content of this Policy, immediately stop using the Online Store.
Definitions
- Online store – online store in the domain www.papagai.eu, to which the Seller holds the rights;
- Administrator – PRIME TREND Limited liability company with its registered office in Pabianice, entered into the National Court Register by the District Court for M. Pabianice, 13th Commercial Division of the National Court Register under KRS number: 00001025107, NIP: 7312080478, REGON: 524732447;
User – a natural person who uses the Online Store Services;
Account – a part of the Online Store allocated to the User, through which he or she can perform specific activities within the Online Store;
GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC;
Personal data (or “data”) – this means any information relating to an identified or identifiable natural person;
President of the Office for Personal Data Protection (“PUODO”) – this means the personal data protection authority;
An identifiable natural person – a person whose identity can be determined, directly or indirectly, in particular by reference to an identification number or one or more specific factors determining his or her physical, physiological, mental, economic, cultural or social characteristics; information is not considered to be capable of identifying a person if doing so would require excessive costs, time or effort;
Data processing – this means any operations performed on personal data, such as: collecting, recording, storing, processing, changing, sharing and deleting, and especially those operations performed in IT systems; - Who is the Administrator of my personal data?
The administrator of your personal data is Prime Trend spółka z ograniczoną odpowiedzialnością with its registered office in Pabianice, entered into the National Court Register by the District Court for M. Pabianice, 13th Commercial Division of the National Court Register under KRS number: 00001025107, NIP: 7312080478, REGON: 524732447;
- The legal basis and purposes of data processing depend on the type of Services you use:
Service | Legal basis | Purpose of processing | Data storage period | |
Customer Account Registration | Art. 6 section 1 letter b GDPR, i.e. performance of the contract for the provision of electronic services consisting in establishing and maintaining an Account in the Store Internet and also to enable the use of the training platform. Providing personal data is voluntary, but necessary to create an account. | Execution of the contract for the provision of electronic services in order to enable you to create an Account in the Online Store and use the training platform. | Users’ data will be processed until the User’s account is permanently closed. | |
Product Sales | Art. 6 section 1 letter b GDPR (i.e. processing is necessary for the performance of a sales contract to which the data subject is a party) and Art. 6 section 1 letter c GDPR (i.e. fulfillment of legal obligation) in connection with with the provisions of the Act of July 18, 2002 on the provision of electronic services and the Civil Code. Providing personal data is necessary to conclude and perform the contract, | Execution of the sales contract, i.e. acceptance of the order, execution of the order, consideration of complaints. | The data will be processed for the period resulting from the limitation period for claims arising from the sales contract, i.e. six years from the date of conclusion of the contract. | |
Implementation of the complaint and withdrawal procedure | Art. 6 section 1 letter c GDPR, i.e. fulfillment of the legal obligation arising from the provisions of the Act of May 30, 2014 on consumer rights. Providing personal data is necessary to consider a complaint or withdraw from the contract. | Considering consumer complaints and carrying out the contract withdrawal procedure. | After considering an inquiry or complaint, we store data for a period not exceeding three years, unless the nature of the inquiry requires a longer data storage period. | |
Giving invoices | Art. 6(1)(a) c GDPR, i.e. fulfillment of legal obligations arising from tax law provisions, including: in the field of storing accounting documentation. | Fulfillment of obligations arising from tax law provisions | After issuing you an invoice, we will process this data for a period of six years (accounting documentation) | |
E-mail contact | Art. 6 section 1 letter f GDPR, i.e. legally justified interest in maintaining contact with a potential client and answering questions. Podanie danych osobowych jest dobrowolne, ale niezbędne do nawiązania kontaktu. | Consideration of the inquiry and response. | The data will be processed for a period of two years. | |
Direct marketing and sending commercial information (Newsletter) | Art. 6 section 1 letter f GDPR, i.e. legally justified interest consisting in sending commercial information and direct marketing with the User’s prior consent. Providing personal data is voluntary, but necessary to provide the Newsletter service. | Sending information about current products and offers via e-mail. | We will send commercial information until you opt out of receiving it. Each commercial information contains a link through which you can unsubscribe from receiving commercial information |
The periods indicated in the table above are counted from the end of the year in which the Administrator started the data processing process in order to provide technical assistance in the process of controlling these periods. After this time, personal data is permanently destroyed or deleted, unless the obligation to further store it results from applicable regulations.
- Who do we transfer your personal data to?Who do we transfer your personal data to?
The administrator may transfer your personal data to the following categories of recipients:
- a company providing accounting services AARNA Biuro Rachunkow SP Z O.O.
- payment processing entities – PayNow (PayNow.), Google Pay (Google LLC), BLIK (Polski Standard Płatności sp. z o. o.), banks processing your payment – depending on the selected payment method;
- transport company dealing with the delivery of parcels – InPost (InPost sp. z o. o.), DHL (DHL Parcel Polska Sp. z o. o.) depending on the selected delivery method;
- a company providing technical and IT support, including website hosting, data storage on the server (Mserwis spzoo.)
- companies providing access to the Instagram platform, where the company fan page of the Online Store is located (Meta Platforms Inc.);
- a company that provides the Google Analitycs statistics analysis tool (Google LLC);
All external entities may use your data only for the purpose of providing a given service. All persons who have access to your data must process it carefully and comply with applicable laws and regulations. We do not transfer your data to third parties for commercial purposes and we do not sell your data to other companies.
The Online Store may transfer personal data to authorized authorities, tax authorities and/or law enforcement authorities if required by law.
- Transfer of data to third countries
The Administrator transfers your personal data outside the European Economic Area only when necessary and resulting from the use of the services of international companies. Service providers are obliged to ensure the same level of protection and apply appropriate legal mechanisms to ensure the protection of personal data, such as binding corporate rules adopted by the relevant supervisory authority or other international certification standards or standard contractual clauses established by the European Commission.
- User Rights
- The User has the right to request from the Administrator:
- access to their personal data – each person using this right has the right to receive information whether and what information about him or her is being processed by the Administrator, as well as to obtain a free copy of the data,
- rectification of data – each person using this right has the right to request the rectification or supplementation of their data,
- processing restrictions – each person using this right has the right to limit the processing of their data in the event of questioning the accuracy of the data and the legality or necessity of their processing and raising an objection.
- withdrawal of consent to data processing – each person using this right has the right to withdraw previously expressed consent to the processing of data for the purposes specified in the consent. Consent is not retroactive, which means that data processing before consent is withdrawn remains legal. Attention! The above right applies only to data processing based on the User’s consent.
- raise an objection – any person using this right will be able to object to the processing of his or her data based on the legitimate interest of the Administrator,
- data transfer – each person using this right will be able to request the transfer of his or her data in PDF format to the indicated Administrator.
- In addition to the rights indicated above, each person whose data is processed has the right to lodge a complaint with the President of the Personal Data Protection Office if it is considered that his or her data is being processed contrary to applicable regulations. The complaint should be submitted to the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warszawa or using the form on the website: https://uodo.gov.pl/
- With the rights specified in point 1 can be used by contacting us using the contact details provided in the “Contact” tab. The Administrator will exercise the rights by contacting the Administrator’s e-mail address within a maximum of 30 days from receiving the request. If, due to the special nature or complexity of the case, it is not possible within the 30-day period, then the Administrator will implement it within the next month and will immediately inform the entitled person about the extension of the deadline.
- To ensure your security, we reserve the right to provide certain information known to us. By using such a process, we can verify whether it is actually the data subject.
- The Administrator has the right to refuse to exercise the above-mentioned rights only if it is lawful and for grounds that override the interests of the entitled person. The administrator will each time inform the entitled person about the reasons for refusing to comply with the request.
Cookies
- In the Online Store, we use cookies, i.e. small text-numeric files that are saved by the ICT system in the User’s ICT system (on the computer, telephone or other user’s device from which the connection to the Online Store was made) while browsing the Online Store and allow Subsequent identification of the user in the event of reconnecting to the online store from the device (e.g. computer, telephone) on which they were saved.
- The Administrator may use the following types of cookies:
- Temporary “Cookies” – They exist on your computer only while you are on a given website – more precisely, until you close your browser. They allow the store pages to remember what customers have chosen on the previous page and are designed to optimize navigation in the online store, e.g. by remembering the settings of the user logged in to the online store – so the user does not have to re-enter the login and password on each subpage of the store (in the “cookie” “The Password and Login are not saved – Only the Client’s Session Number, which does not identify the Client’s Personal Data).Statistical Cookie – This type of cookie is used to provide important information about website traffic and how visitors use it. To collect this data, the following are used, among others: Google Analytics, Hotjar, New Relic tools. These cookies are used solely to collect statistics regarding website traffic and to determine the user’s profile in order to display tailored materials to him in advertising networks, in particular the Google network.
- The above companies guarantee compliance with the Standards analogous to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC Regarding the Protection of Personal Data. The online store’s use of their technology in the processing of personal data remains lawful.
- No information constituting personal data of the Online Store Users is stored in cookie files. Cookies are not used to determine the user’s identity. The basis for the use of cookies is the Legitimate Legal Interest of the Administrator.
- Cookies are used in the Online Store with the User’s consent.
- Cookies placed on the Store User’s end device may also be used by advertisers and partners cooperating with the Store Operator, and may also be used by advertising networks, in particular the Google Network, to display advertisements tailored to the way in which the User uses the Store. For this purpose, they may retain information about the user’s navigation path or the time spent on a given page.
- The Administrator analyzes the online store’s browsing history and website traffic in an automated manner. Data Analysis Does Not Have Any Legal Effects Regarding Users and Its Purpose Is Only to Adapt the Content Presented by the Administrator to Users’ Preferences.
- The User may at any time withdraw or change the scope of previously expressed consent to the use of cookies in the online store and delete them from his browser.
- Consent may be expressed by the User through appropriate software settings, in particular the Internet browser, installed in the telecommunications device used by the User to browse the content of the Online Store.
- The User may also limit or disable cookies in his/her browser at any time through its settings so that it blocks cookies or warns the user before saving a cookie file on the device used to browse the content of the online store. In such a case, however, it may happen that the user does not He will be able to use all functionalities of the Online Store.